Frequently Asked Questions
Q: What kind of credit cards can I accept?
A: You can accept all major credit cards, Visa, MasterCard, Discover and American Express. American Express is the only card that requires separate approval by them directly. The other cards are approved directly through us.
Q: What types of accounts do you accept?
A: We accept accounts for private landlords and property management companies.
Q: What is a merchant rate?
A: merchant rate is the percentage you pay on the dollar amount you charge the customer. The merchant rate everyone charges is greatly influenced by the Interchange rates set by Visa, MasterCard, American Express and Discover. To help keep your cost to a minimum, we offer very competitive merchant rates.
Q: What if I have less than perfect credit?
A: Depending on several factors, we can generally get most accounts approved regardless of credit unless you have an open bankruptcy.
Q: How will I receive my money?
A: All funds are deposited directly into your bank account. You will receive your funds within two-three days for all online payments. In some cases we can handle 24 hour funding, but it must be pre-approved by your merchant processor. We recommend mentioning this requirement when you first contact us.
Q: Do I receive a monthly statement?
A: Yes, you will receive a monthly statement showing your deposits and batches along with our charges.
Q: How long does it take to get setup?
A: Approval generally takes one to two business days. Same day approval is possible if requested, but the application must be received first thing in the morning (Eastern Standard Time). Accept credit cards today by sending in your application as soon as possible.
Q: I have more questions, who can I contact?
A: Please do not hesitate to contact us.